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Privacy Policy

We appreciate your visit to our website and your interest in our offerings. We take the protection of your data very seriously. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal data in connection with your use of our website, products, and services.

 

1. Data Controller

TEDATA Gesellschaft für technische Informationssysteme mbH is responsible for this Privacy Policy. This legal entity is referred to below as “we” or “us.” You can contact us at the following address:

Königsallee 45
44789 Bochum
Germany
Phone: +49 234 30703-0
Fax: +49 234 30703-99
Email: info(at)tedata.de
Website: www.tedata.de

 

2. Data Protection Officer

If you have any questions, concerns or complaints regarding the application of this privacy policy or the exercise of your rights - as described under point 10 - you can contact our data protection officer. You can reach our data protection officer Mrs. Bott at

Königsallee 45
44789 Bochum
Germany
Email:privacy(at)mdesign.de

 

3. What data is collected and for what purpose
3.1 Conducting Our Business (Performance of the Contract)

We process personal data to establish, perform, or terminate contracts with customers and business partners. The fulfillment of contractual obligations involves various processing activities, such as preparing quotes, processing orders, providing our products and services, offering customer support, and improving our products and services. In doing so, we collect the following data, among others:

  • Master Data: First and Last Name, Salutation and Title, Position and Department
  • Contact Information: (Company) Address, Phone, Fax, Email Address, Website
  • Payment Information: Bank account or credit card information, contact and identification information
  • Contract Information: Customer Number, Contract Relationship, Products and Services Purchased
  • Other Data: Information on permissions (e.g., for the study version), communication data, contact history

 

3.2 Legal Obligations

In some cases, we are legally required to process personal data. Such legal obligations may arise from specific provisions of national economic, commercial, tax, and social law, as well as from European legislation.

 

3.3 For Advertising Purposes and Customer Surveys

We process personal data for direct marketing purposes and for market and opinion research. For example, after you make a purchase at MDESIGN , we may send you offers for similar products and services via email. Or we may contact you to find out what your interests and needs are regarding future products and services. You may object to this processing at any time.

 

3.4 Getting in Touch

We process personal data for the purpose of direct contact. This is the case, for example, when you fill out our online contact form or contact us via email, phone, mail, or social media. When you contact us through one of the aforementioned communication channels, the following data is collected:

  • First and last name, title, department, and position
  • (Business) Address, Email Address, Phone Number
  • Content and Nature of the Inquiry

We do this to fulfill a contract you have entered into with us, or to communicate with you and respond to your inquiry based on our legitimate interests.

 

3.5 Use of Our Website
3.5.1 Accessing the Website

When you visit our website for informational purposes only, your web browser automatically transmits data to our web server. The following data is recorded during an active session:

  • IP address
  • Directory Protection User
  • Date and time of the request
  • Content of the Request (Specific Page)
  • Minutes
  • Status Code
  • Amount of data transferred in each instance
  • The website from which you are visiting us (referrer URL)
  • User Agent
  • Hostname Resolved

IP addresses are stored anonymously. To do this, the last block of digits is removed; for example, 127.0.0.1 becomes 127.0.0.x. IPv6 addresses are also anonymized. The anonymized IP addresses are retained for 60 days. Information about the directory protection user is anonymized after one day.

This data is processed and stored to ensure a smooth connection and a convenient user experience, as well as to identify malfunctions and for security reasons.

 

3.5.2 Cookies

When you use our website, so-called cookies are set. Cookies are small pieces of data that are stored in text files on your device (PC, laptop, tablet, smartphone) when websites are loaded in your browser. The following categories of cookies are used on this website:

  • Transient Cookies: Transient or temporary cookies are automatically deleted at the end of your session (e.g., when you close your browser). These include, in particular, session cookies. These cookies store a so-called session ID, which allows various requests from your browser to be associated with the same session. This enables your computer to be recognized when you return to our website.
  • Persistent Cookies: Temporary cookies, also known as functional cookies, remember the user settings you have selected to improve your user experience. For example, we use a functional cookie to store your consent to our cookie tracking. These cookies are deleted after a specified period of time has elapsed.

We use cookies to ensure a consistent and efficient user experience and to enable basic functionality. By using our website, you agree to our use of cookies. You can configure your browser settings according to your preferences—for example, to disable cookies or delete them after your visit. Please note that you may not be able to use all features of our website if you block cookies.

 

3.5.3 Analytics and Advertising Tools
i. Google Analytics

We use “Google Analytics” to analyze visitor traffic and behavior on our website and to continuously derive optimization measures for our website. Google Analytics is a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies to enable an analysis of website usage. The information generated by the cookies (e.g., browser type and version) is generally transmitted to a server in the United States and made available to us in anonymized form.

We have added the “anonymize IP” code to Google Analytics on this website. This ensures that your IP address is masked, so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the United States, where it is truncated.

You can prevent the collection of data and the processing of data by Google. To do this, download and install the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

 

ii. Google AdWords

As part of our website, we use Google AdWords, including conversion tracking. Google AdWords is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”).

We use AdWords conversion tracking to promote our offerings in a targeted manner. If you click on an ad served by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies expire after 30 days and are not used to identify you personally.

Provided the cookie is still valid and you visit a specific page on this website, both we and Google can determine that you clicked on one of our ads placed on Google and that you were subsequently redirected to our website.

Using the information collected in this way, Google compiles statistics for us regarding visits to our website. In addition, this provides us with information about the number of users who clicked on our ad(s) and the pages on our website that they subsequently visited. However, neither we nor any third parties who also use Google AdWords are able to identify you through this process.

You can also prevent or restrict the installation of cookies by adjusting the settings in your web browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and procedures required to do so depend on the specific web browser you are using. If you have any questions, please consult the help function or documentation for your web browser, or contact its manufacturer or support team.

 

iii. Google Web Fonts

To ensure consistent font display, we use so-called web fonts on this page, which are provided by Google. When you visit the page, your browser loads the necessary web fonts into your browser cache to display text and fonts correctly. To do this, the browser you are using must connect to Google’s servers in the United States. As a result, Google becomes aware that our website has been accessed via your IP address.

Further information about Google's data processing can be found at https://policies.google.com/privacy.

 

iiii. Use of reCAPTCHA

MDESIGN uses reCAPTCHA, an online service of the US company Google LLC, in some online offers. This service distinguishes whether an action (e.g. registration for a seminar offer) is carried out by a person or a computer program. The tool thus serves to protect MDESIGN from spam messages and automated malware. If Google reCAPTCHA is used in a country of the European Economic Area or in Switzerland, this service is provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, otherwise by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (in each case "Google"). The processed data may include the IP address of your end device and your location data. Google is solely responsible under data protection law for the collection and processing of data in connection with reCAPTCHA. Google's privacy policy is available at https://policies.google.com/privacy available.

 

iiiii. Microsoft Clarity and Microsoft Advertising

We work with Microsoft Clarity and Microsoft Advertising to track how you use and interact with our website through behavioral metrics, heatmaps and session replay to improve and market our products/services. Website usage data is collected using first-party and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. In addition, we use this information to optimize the website, for fraud/security purposes and for advertising. For more information about how Microsoft collects and uses your data, please see the https://privacy.microsoft.com/de-de/privacystatement.

 

3.5.4 E-Newsletter Subscription

On this website, you have the option to sign up for our newsletters free of charge to receive regular updates on new products, training opportunities, and events, as well as tips and tricks. To do so, we collect your first and last name, your title, and your email address. The personal data collected in this context is used exclusively for the purpose of sending the newsletter—within the scope of your consent. We use the so-called “double opt-in” procedure for registration. After you register on the website, we will send a message to the email address you provided, asking you to confirm your registration. You may revoke your consent at any time with future effect; for example, by using the unsubscribe link included in every newsletter or by sending an email toprivacy@mdesign.de.

 

3.5.5 Trial Version

On this website, you can request a free trial of MDESIGN . This trial is available either as a download or as a cloud solution via AWS AppStream 2.0. The trial is valid for up to 14 days and begins on the day you install MDESIGN using time-limited licenses or start using the cloud service. When you request a trial, we collect information to identify you. This includes:

  • Company
  • First and Last Name, Title
  • Address (ZIP Code and City)
  • Phone number
  • Email address

This information is used to send you the download link for our trial version and to remind you when the trial period is ending. If the cloud solution mentioned is provided via AWS AppStream 2.0, your first and last name, as well as your email address, will be stored in our AppStream 2.0 account with Amazon Web Services, Inc. as your username. Your email address will also be used to send you the login credentials for this service. Registration for the free trial is voluntary, and you have the option to withdraw your consent at any time.

You can find Amazon Web Services, Inc. (AWS) privacy information at the following link: AWS Privacy Notice.

 

3.5.6 Registration for Customer and Download Portals

Some of our services require you to register (e.g., MDESIGN Roloff/Matek Edition). The information required for registration is collected during the registration process; this includes, among other things, your first and last name, your title, your email address, and a password. We store the information collected for the purpose of managing your access to the specific product for which you have registered.

The MDESIGN Customer Forum is intended only for customers with a valid service contract. To grant you access to the Customer Forum on our website, we process personal data (customer number and password). You will receive these login credentials by mail after making a purchase at MDESIGN .

 

3.5.7 Purchases

On our website, you have the option to purchase certain products (MDESIGN student). The order is processed through our integrated payment service provider, Verifone. The following information is collected when you purchase these products:

  • First and Last Name
  • Address (Street, House Number, City, Country)
  • Email address
  • Payment Method & Currency

This is not an affiliated company, but we have concluded a contractual agreement with this company. Further information on data processing by Verifone can be found online at https://www.2checkout.com/legal/privacy/.

 

3.5.8 Third-Party Links on Our Website and Services

Our website, as well as MDESIGN , contains a large number of links to companies with which we have business relationships. We cannot vouch for the content of these third-party sites, nor are we responsible for their compliance with data protection requirements. The providers or operators of these sites are responsible for the content and data protection practices of the linked sites. You should exercise caution and review the privacy policies of the third-party websites and services you use.

 

3.5.9 Children

This online offer is not intended for children under the age of 16.

 

4. Legal Basis for Processing

We process personal data in accordance with the rules of the European General Data Protection Regulation (GDPR) and applicable national legislation. Specifically, our data processing processes are generally based on at least one of the following four conditions:

  • You have given your consent to the processing of your personal data for one or more purposes (Art. 6(1)(a) of the GDPR).
  • The processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract at your request (Art. 6(1)(b) of the GDPR).
  • The processing is necessary to comply with legal obligations to which we are subject (e.g., retention of records for commercial and tax purposes) (Art. 6(1)(c) of the GDPR).
  • The processing is necessary to protect our legitimate interests or those of third parties (Art. 6(1)(f) of the GDPR).

These legal bases for processing may be combined as needed. If you do not provide the required information we request from you in connection with a request for a trial version or a purchase, this will result in the trial version not being made available or the purchase not being completed.

 

5. Disclosure of Data

Our employees have access to your personal data to the extent necessary to perform their duties on our behalf. In addition, your personal data may be accessed by our partner companies (TEDATA GmbH & DriveConcepts GmbH) so that they can, for example, provide services on our behalf or for customer management purposes. Furthermore, your data may be shared with third parties whom we have commissioned to perform specific tasks. These include, among others, advertising agencies, IT service providers, payment service providers, printing companies, and telecommunications service providers. All third parties with whom we collaborate and who have access to your personal data are subject to written data processing agreements that guarantee that this data will be processed exclusively for the purposes mentioned above.

 

6. Online Presence on Social Media

We maintain online presences in social networks and career platforms in order to exchange information with the users registered there and to get in touch with them easily. We regularly publish and share content, offers and product recommendations on our social media presences.

 

6.1 Scope of Processing

With every interaction on our social media presences, the operators of the respective social network automatically collect and store your personal data for market research and advertising purposes. It cannot be ruled out that the data collected may also be processed outside the European Union. Among other things, this can make it more difficult to enforce the rights of the data subjects. Usage profiles are created from the data collected using pseudonyms. These can be used, for example, to place advertisements inside and outside social networks that presumably correspond to your interests. Cookies or similar technologies that record your usage behavior on your end device are used for these purposes.

We generally collect all messages, content, and other information that you share with us when you visit our social media pages—for example, when you post something on one of our social media pages or send us private messages. If you have an account on the relevant social network, we may also see your public information, such as your username, information on your public profile, and content you share with the general public.

The type, scope and purposes of the processing of your personal data in social networks are primarily determined by the operators of the social networks. Further information on data processing by the respective provider as well as your rights in this regard and setting options to protect your privacy can be found in the data protection information of the respective provider:

 

6.2 Legal Basis for Processing

If the respective social media platform operator asks for your consent to data processing, the legal basis for the data processing is Article 6(1)(a) of the GDPR. Otherwise, the legal basis is Article 6(1)(f) of the GDPR. We have an overriding legitimate interest in optimizing the presentation of our offerings and ensuring effective communication with our customers and prospective customers.

 

6.3 Right of Withdrawal

You have the right to withdraw your consent at any time, without providing a reason, with effect for the future. If you do not consent to the future transfer of your data when using our social media platforms, you have the option to object to the processing of your data:

If you revoke your consent, you may not be able to access all the features of our websites to their full extent.

 

7. data transfer to third countries outside the EEA

Yes, your personal data may be transferred outside the European Union or outside the European Economic Area to one or more external service providers. For example, the transfer takes place when you visit our website (Google LLC), purchase our productsMDESIGN student & MDESIGN student pro) online (Verifone) or participate in one of our webinars (LogMeIn Inc.). The transfer is subject to legally recognized adequacy mechanisms such as EU standard contractual clauses: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=de or the revised Swiss Data Protection Act nDSG of the FDPIC: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/grundlagen.html

 

8. Storage

To the extent that we process and use your personal data for the purpose of initiating, performing, and terminating a contract with you, we will retain your data for as long as required by the statutory retention periods, which are primarily based on civil, commercial, and tax law (AO & HGB).

If the processing of your personal data is based on our legitimate interest or on your consent, we will store your data until you object to its use or withdraw your consent. However, if longer-term storage of your data is required by law, or if we need your data to assert legal claims, we will store your personal data until the applicable time limits have expired or until the claims have been resolved.

 

9. Data Security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted by the green lock symbol in the browser window. We also use suitable technical and organizational security measures to protect your data from accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

 

10. Rights of Data Subjects

a) Withdrawal of Consent (Art. 7 of the GDPR)

You may withdraw your consent to the processing of your personal data at any time, effective for the future. Please note that the withdrawal does not apply to data processing operations for which there is a legal basis and which may therefore be processed without your consent.

b) Right of Access (Art. 15 of the GDPR)

You have the right to request confirmation from us as to whether we are processing personal data concerning you.

(c) Rectification (Art. 16 of the GDPR)

You have the right to request that we promptly correct any inaccurate personal data concerning you or complete any incomplete personal data.

d) Erasure (Art. 17 of the GDPR)

You have the right to request that we delete your personal data without delay, provided that the processing is not necessary to fulfill our legal obligations or to establish, exercise, or defend legal claims.

e) Restriction of processing (Art. 18 of the GDPR)

You have the right to request that we restrict the processing of your personal data if any of the conditions set forth in Article 18(1)(a)–(d) of the GDPR are met.

f) Data Portability (Art. 20 of the GDPR)

You have the right to receive or have transferred the personal data concerning you that you have provided in a structured, commonly used, and machine-readable format. (Data portability—e.g., transfer from one organization to another.)

(g) Right to object (Art. 21 of the GDPR)

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out for marketing or other purposes pursuant to Article 6(1)(f) of the GDPR.

h) Filing a complaint with a supervisory authority (Art. 77 of the GDPR)

If you believe that we are processing your personal data in violation of applicable data protection laws, you have the right to file a complaint with a supervisory authority. In general, the following supervisory authority has jurisdiction over us:

State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Germany
Phone: +49 211 38424-0
Email: poststelle(at)ldi.nrw.de

 

Status: January 2025

Download our Data protection information for customers

Download our Data protection information for applicants