Technical issues quickly resolved

Support services

MDESIGN Support

Satisfied and successful with MDESIGN

Our support services are designed to help you implement our tools smoothly and use them efficiently. Our experts in the support team will be happy to assist you.

 

Hotline times

You can reach us
Mon.-Thurs. 08:00 - 12:30 and 13:30 - 17:00
Fri. 08:00 - 12:30

Company vacations
Our offices will be closed from 23.12.2024 to 01.01.2025.
We will be back for you with great motivation from January 2!

 

We provide support on the following topics:

  • Installation: For questions about system requirements, new installations and updates.
  • Calculations: If you need support in using the MDESIGN calculation modules.
  • Licensing: For requests for software authorization or hardware changes.


Customer information
Our support services are available to all customers with an active service contract. You can contact us in various ways: by e-mail, telephone or via the MDESIGN customer forum.

We also find a solution for customers without a service contract.

Our services at a glance

MDESIGN Services

Our services not only offer you many years of experience and expertise in calculation, simulation and software development, we are also implementing more and more engineering projects using machine learning and artificial intelligence.
Our services at a glance
Know-how that gets you ahead

MDESIGN seminars

Practically relevant further training courses for specialists in design and product development for the safe design of machine elements in accordance with recognized guidelines and standards.
Our seminars at a glance