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Technical Support

Direct support for installation, use, and licensing of MDESIGN —personal, expert, and solution-oriented.

Overview ✓ Installation & Updates ✓ Billing Questions ✓ Licensing
MDESIGN Hotline

Satisfied and successful with MDESIGN

Our support services are designed to help you with the smooth implementation and efficient use of our tools. Our experts on the support team are happy to assist you.

Contact Support
Britta Reinhardt
Your Support Contact

Britta Reinhardt

Service | Customer Support

+49 234 30703-17 hotline@mdesign.de

Hotline times

Mon.–Thu. 8:00 a.m.–12:30 p.m.
1:30 p.m.–5:00 p.m.
Fri. 8:00 a.m. – 12:30 p.m.
01

Installation & Updates

System Requirements, New Installations, and Updates

02

Calculations & Applications

Support for Using the MDESIGN Calculation Modules

03

Licensing & Authorization

Inquiries Regarding Software Authorization or Hardware Replacement

i
Support for MDESIGN Customers

If you have an active service contract, you can reach us by phone, email, or through the MDESIGN customer forum. Even without a service contract, we’ll work together to find a suitable solution.

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